Real help from the people who build FairOps.
Whether you are setting up entries for next season or your weigh-in is running behind on show day, send it here and a FairOps agent will pick it up.
- Support hours
- Mon–Fri, 8am–6pm Central
- Priority tier
- Event-day urgent coverage
Urgent
Event live and something is broken? Mark it urgent and it jumps to the top of our queue.
Request support
Submit a ticket
Tell us what is happening and which part of FairOps it touches. We attach your ticket to your fair or show automatically when we recognize your email domain.
- Add your event date so we can see the time pressure.
- Screenshots, spreadsheets, and PDFs are welcome.
- Mark it Urgent only if your event is live and something is broken.
Support tickets
Report something broken, ask a question, or request a data correction. Every ticket gets a number you can track.
Knowledge base
Step-by-step guides for entries, weigh-in, ticketing, premium books, and auction night.
Feature roadmap
See what the FairOps product team is building next, and where your request fits.
How support works
Tell us about your event
Include your event date and product area. If your show is live, say so, and we route it as urgent.
We match you to your organization
We attach your ticket to your fair or show so your whole team can follow the same conversation.
Reply by email
A FairOps agent answers in the thread. You can reply from your inbox or from the client portal.